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Customer.IO

Customer.IO

Integration guide

approx. 5 min 4 steps

Add stories to email campaigns

Embed Gobi stories in Customer.IO automated email campaigns using HTML code.

1

Create a story in Gobi Studio

Go to studio.gobistories.com and log in. Create a new story with short videos and/or images, and publish it.

studio.gobistories.com
2

Customise the bubble and copy the code

Go to "Add to email" in the left-hand menu in Gobi Studio. Select the story you want to use and customise the bubble appearance — colour, size, animation, and whether to show a play icon. When you're happy, click "Generate code" and then "Copy code".

3

Open the campaign in Customer.IO

Go to "Campaigns" in Customer.IO, find your campaign, and open "Workflow". Select the email you want to edit and open the email editor.

4

Drag in an HTML block

In the email editor, drag the "HTML" content block into the email template where you want the story bubble to appear. Paste the Gobi code into the HTML field.

💡 Preview the email to check that the bubble displays correctly before sending.
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Did it work?

Let us know if you got it working, or if you need some help.